Refund & Cancellation Policy


We want you to love your purchase!  If for any reason you wish to return your purchase, please email for return instructions.  Please know that we will only accept returns of unused items within 30 days of purchase. Your original receipt is required for returns.  The amount of your original purchase will be refunded to you, excluding any shipping charges. If you received one of our items as part of another subscription box, we will be happen to work with you if your product arrived damaged. However, please first reach out to whomever you received the subscription box from.  PLEASE NOTE – custom orders, special orders (including wholesale), and sale items are not returnable.

Cancelling Stitch Marker Club Membership

We’re sad to see you go!  If you need to cancel your subscription or membership, please log into your account at and cancel your subscription or membership.  You can also update your payment method and address on this page. Please note – cancellation requests must be received at least 7 days before your billing date or you will be charged for the following month.